In 2016, we launched Impact Medical because we saw a niche market that was underserved. While it was a business decision to provide durable medical equipment (DME) and billing for Medicare Part B residents in skilled nursing facilities, our goal was to be more than just a vendor or billing service. We wanted to be a trusted partner that provides value through innovation and service.
At our core, we’re in the people business
Nurses. Caregivers. Administrators. Patients. Those are the people we serve. Making their jobs easier and their lives better has become the driving force for our team.
We understand your day-to-day challenges. You and your staff are motivated by serving others, not necessarily the bottom line. We get that. A recent MissionCare Collective study found that the average CNA to resident ratio is 1:13. High turnover is rampant in the industry and it hurts nearly every aspect of your business. Some organizations are reporting turnover rates as high as 80%, which makes attracting and retaining clinical talent a huge priority.
The reality is that your administrative and clinical staff are already stretched thin and you’re operating on razor-thin margins. Doing more with less has become the norm, and it’s taking a toll on your residents and staff. Simply put, this is unsustainable. And we can help you tackle those concerns.
Improve patient outcomes and experience
We ensure you have the supplies your residents need when they need them. We understand the impact that can have on your goal of improving and maintaining a high quality score, which can mean higher occupancy, stronger community trust and a better bottom line. Our team adheres to the same patient-centered focus you instill in your team.
Give nurses more time to spend with residents
Developing good relationships is important to enhance the experience for residents and their families. Ordering supplies takes nurses away from caring for your residents. Our propriety software automates ordering, streamlines documentation and improves accuracy. And more importantly, it gives nurses more time to spend with residents. This, in turn, helps outcomes and patient satisfaction.
Enhance clinical knowledge
In addition, our clinicians are certified wound care experts. They can do on-site, in-service training to help your nurses stay current on the latest Medicare regulations, treatments and product innovations. In addition, they can do rounds with your nurses regularly to pass on tips and tricks. By enhancing their knowledge, your nurses help improve care for your residents.
Improve clinical job satisfaction
The importance of your clinicians’ day-to-day experience, job satisfaction and outlook can’t be understated. A study by the National Institutes for Health found that job satisfaction of nursing home employees is associated with lower rates of resident injuries and higher resident satisfaction with care.
Helping people is what we do. Innovating solutions so you can streamline processes, save money and improve care is how we do it. Contact your territory manager today to learn more about the Impact Medical Advantage and how we can help you address your toughest challenges.